Blank Park Zoo
Blank Park Zoo

Open Daily, 9 a.m. - 5 p.m.
$16 adults, $10 children

View All Rates ›

Open Daily, 9 a.m. - 5 p.m.
$16 adults, $10 children

View All Rates ›

Area Supervisor - Birds and Reptiles

Date Posted
April 22, 2022
Full Time

Job Details

Reports To: Director of Animal Care
Status:  Non-Exempt

Position Purpose

The Area Supervisor is a working supervisor responsible for the management of day-to-day operations of a specific area of animal care department. In general, the supervisor must oversee personnel and assure adherence to established zoo protocols and practices, focus on communication within and outside the department and mentor and develop team members into leaders. The supervisor must make knowledgeable decisions and ensure the best animal care and welfare practices are established, implemented and practiced for all the species in the department.  

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Responsible for the implementation and supervision of all aspects of animal and exhibit care for species encompassed in the area. Aware of and ensures compliance with USDA/AZA standards and AZA codes of ethics.
  • Collaborates with the Director of Animal Care, CEO, and all other Area Supervisors to accomplish the goals of the animal care department (animal care protocols, biosecurity, species specific diets, collection planning, SSP, animal escape drills and population management)
  • Ensures all animal care protocols, training program, enrichment protocols and record keeping protocols are followed by and satisfactorily completed by all animal keepers, seasonal staff and interns in their area of responsibility.
  • Communicate all animal health related issues to Director of animal care, Veterinarian and the Animal Health team. Ensures administration of any medications or treatment plans per instructions.
  • Determine team member schedule and routines, and adjusts schedule due to short term PTO needs. Approve PTO and bi-weekly timecard.
  • Mentor and develop team members in their area of responsibility by goal setting, setting clear expectations, completing performance evaluations through weekly or bi-weekly one on one conversations.
  • Conduct weekly team meetings, fostering a positive culture of collaboration and professional development.  Attend weekly Animal Management meetings, Animal Health meeting and individual meetings with Director of Animal Care.
  • Involved in professional networking, public relations, media contacts, public speaking and assistance in development and fundraising activities.
  • Collaborate professionally with all other department staff, Volunteer/interns and outside contractors.
  • Participates in all husbandry duties including daily cleaning, diet preparation, feeding, training, enrichment, and daily observations.
  • Responsible for daily observation of animal health and welfare. Determines solutions for animal welfare concerns.
  • Participates in all other aspects of animal care including training, welfare observations, enrichment, record keeping and exhibit maintenance.
  • All other duties as assigned.



  • Resourceful – Understanding of or can research all applicable topics as they relate to modern zoological management, operations of an attraction and customer service.
  • Flexible – Ability to handle a flexible workload with a variety of assignments while also maintain composure in an environment that can be stressful.
  • Independent – Must be able to operate independently, exercise initiative and demonstrate capacity for detail and follow-up.
  • Positive – Must be a positive, effective team member and be able to establish professional working relationships. Polite and customer-oriented with public.
  • Communicator – Communicates clearly, both verbal and written. Effective listening skills.
  • Critical Thinker – Ability to make decisions while under pressure or solve complex problems that arise daily.
  • Innovative – Ability to propose solutions to areas of concern as related to animal care.
  • Efficient – Ability to complete task in a thorough but quick manner.
  • Customer-oriented – Always exercises professional customer service skills. Interacts with many different types of people and situations.
  • Team Player – Collaborates with team to achieve common husbandry goals. Ability to facilitate a positive environment while leading and mentoring staff.

Supervisory/Management Responsibilities

Supervision of Assistant Supervisor, keeper team members, seasonal/temporary team members, interns and volunteers

Work Environment

Grounds/Maintenance/Animal Care

While performing the duties of the job, the incumbent is regularly required to stand, walk on even terrain, climb, and utilize manual dexterity to use various tools, machines, and equipment. The incumbent is regularly exposed to all types of weather conditions including extreme heat and cold, snow, hail, wind, and rain. Most of the job tasks are completed outside. Cares for dangerous animals.  Some work is required in small and/or confined spaces.  Incumbents are exposed to noisy environments such as mowers and motors. 

Physical Requirements

The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. 

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
☐ Never          ☒ Occasionally         ☐ Constantly   

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
☐ Never          ☐ Occasionally         ☒ Constantly

Remaining in a stationary position, often standing or sitting for prolonged periods.
☒ Never          ☐ Occasionally         ☐ Constantly

Moving about to accomplish tasks or moving from one worksite to another.
☐ Never          ☐ Occasionally         ☒ Constantly

Adjusting or moving objects up to 50 pounds in all directions.
☐ Never          ☒ Occasionally          ☐ Constantly

Communicating with others to exchange information.
☐ Never          ☐ Occasionally         ☒ Constantly

Repeating motions that may include the wrists, hands and/or fingers.
☐ Never          ☐ Occasionally          ☒ Constantly

Operating machinery and/or power tools.
☐ Never         ☒ Occasionally          ☐ Constantly

Operating motor vehicles or heavy equipment.
☐ Never         ☒ Occasionally          ☐ Constantly

Assessing the accuracy, neatness and thoroughness of the work assigned.
☐ Never        ☐ Occasionally          ☒ Constantly

☐ Never        ☒ Occasionally           ☐ Constantly

Stooping, kneeling, crouching, or crawling –
☐ Never         ☐ Occasionally          ☒ Constantly

Reaching with hands and arms.
☐ Never          ☐ Occasionally         ☒ Constantly

Tasting or smelling.
☐ Never         ☒ Occasionally         ☐ Constantly

☒ Close vision;  ☒Distant vision;  ☐ Color vision;  ☒ Peripheral vision;  ☒Depth perception;  ☒ Ability to adjust focus

Lifting Requirement.
☒ > than 50 pounds       ☐ Up to 50 pounds        ☐ Up to 40 pounds        ☐ Up to 25 pounds        ☐ Up to 10 pounds

Required education and experience

  • Four-year college degree, or relevant zoo experience.
  • Three years of paid experience in the zoo field.
  • Previous work experience in animal husbandry and leadership or management, particularly in a zoo setting.
  • Familiar with current AZA/ USDA and animal welfare standards and practices.
  • Significant knowledge of the care and welfare practices for avian and reptile species.

Additional eligibility requirements

  • Must be insurable to drive a zoo vehicle.
  • Must be able to maintain work hours that will serve the needs of the Blank Park Zoo
  • Must be able to operate various equipment, including skid loaders, trailers, and large vehicles.
  • Must be able to maintain calm and act professionally in all situations such as emergencies and guest interactions.


  • Valid Iowa motor vehicle license
  • First Aid/CPR Training

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Contact Information

To Apply

Complete the Blank Park Zoo online application and attach cover letter and resume.

Click here for online application


Affirmative Action/EEO statement

Blank Park Zoo is an equal opportunity employer and give employment and promotional consideration without regard to race, color, sex, religion, age, disability, disabled veterans, veterans of the Vietnam era, and any other protected class as required by local, state, or federal law. We seek applicants for employment who are dedicated, hardworking and seek fulfilling employment. In return Blank Park Zoo offers competitive income, benefits, and an excellent working environment.

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