Events Coordinator - Full Time

Essential Functions

The following duties are essential to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

• Be an on-site contact for Zoo Brew, Night Eyes, and private rental groups, including but not limited to weddings, company outings, and elementary family nights as scheduled
• Coordinate the promotion and customer relations of Blank Park Zoo’s birthday party program
• Create rental contracts, update payments, and provide invoices through the point-of-sale system
• Assist with setup and tear down of events and rentals
• Assist with the execution of in-house and public events and rentals
• Work independently and manage multiple tasks and clients
• Maintain a strong relationship and good communication with the Zoo’s preferred caterers, vendors, staff, and volunteers
• Additional tasks as assigned

Competencies

• Flexible – Ability to handle a flexible workload with a variety of assignments while also maintaining composure in an environment that can be stressful.
• Independent – Must be able to operate independently, exercise initiative, and demonstrate a capacity for detail and follow-up.
• Positive – Must be a positive, effective team member and be able to establish professional working relationships.
• Communicator – Communicates clearly, both verbally and written. Effective listening skills.
• Critical Thinker – Ability to make decisions while under pressure or solve complex problems that arise daily.
• Innovative – Ability to propose creative solutions and create wow experiences for clients.
• Efficient – Ability to complete tasks in a thorough but quick manner.
• Customer-oriented – Always exercises professional customer service skills. Interacts with many different types of people and situations.
• Team Player – Collaborates with supervisor and team to achieve common goals.

Work Environment

While performing the duties of the job, the incumbent is required to work both indoors and outdoors with exposure to seasonal weather conditions for special events and tours.  The incumbent may be required to travel to other locations and to meetings. This individual may be exposed to computer monitors. The noise level is moderate.

Physical Requirements

The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to successfully perform essential functions. 

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.

☐ Never          ☒ Occasionally         ☐ Constantly   

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
☐ Never          ☒ Occasionally         ☐ Constantly

Remaining in a stationary position, often standing or sitting for prolonged periods.
☐ Never          ☒ Occasionally         ☐ Constantly

Moving about to accomplish tasks or moving from one worksite to another.
☐ Never          ☐ Occasionally         ☒ Constantly

Adjusting or moving objects up to 50 pounds in all directions.
☐ Never          ☒ Occasionally          ☐ Constantly

Communicating with others to exchange information.
☐ Never          ☐ Occasionally         ☒ Constantly

Repeating motions that may include the wrists, hands and/or fingers.
☐ Never          ☐ Occasionally          ☒ Constantly

Operating machinery and/or power tools.
☐ Never         ☒ Occasionally          ☐ Constantly

Operating motor vehicles or heavy equipment.
☐ Never         ☒ Occasionally          ☐ Constantly
 

Assessing the accuracy, neatness and thoroughness of the work assigned.
☐ Never        ☐ Occasionally          ☒ Constantly
 

Driving.
☐ Never        ☒ Occasionally           ☐ Constantly

Stooping, kneeling, crouching, or crawling.
☐ Never         ☒ Occasionally          ☐ Constantly

Reaching with hands and arms.

☐ Never          ☒ Occasionally         ☐ Constantly

Tasting or smelling.

 ☐ Never         ☒ Occasionally         ☐ Constantly
 

Vision

☒ Close vision;  ☒Distant vision;  ☒ Color vision;  ☒ Peripheral vision;  ☒Depth perception;  ☒ Ability to adjust focus

Lifting Requirement.
☐ > than 50 pounds       ☒ Up to 50 pounds        ☐ Up to 40 pounds        ☐ Up to 25 pounds        ☐ Up to 10 pounds

Required education and experience

• College degree (preferred but not required) with experience in public relations, event management, communications or related field preferred.
• Minimum two years of experience working in sales, event planning and/or with children required.
• Excellent word processing skills.
• Working knowledge of Microsoft Office required.

Additional eligibility requirements

• Must be insurable to drive a zoo vehicle.
• Must be able and willing to work a flexible schedule, including nights and weekends as needed.
• Must be able to maintain calm and act professionally in all situations such as emergencies and guest interactions.
• Must be able to handle a flexible workload and adapt to changing priorities.

Licenses/Certifications

• Valid Iowa motor vehicle license or ability to obtain
• First Aid/CPR Training or ability to obtain
• Other training as required (TIPS, etc.)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.