Events Manager

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Lead, manage, and mentor events team members including the Rental and Sales Supervisor, Public Events Supervisor, Event Coordinator, seasonal event staff, volunteers, and interns.  
• Manage and oversee logistics and execution of events and rentals, including but not limited to budgets, contracts, schedules, vendors, communication plans, promotion, on-site execution, and post-event analysis 
• Manage event calendars and timelines in order to ensure all logistics are executed in a timely manner
• Develop and maintain a strong working and communication relationship with all staff, volunteers, vendors and other key stakeholders
• Collaborate with the marketing team to create plans and timelines for the promotion of each event
• Hire, coordinate schedules, and manage event staff including reviewing and approving payroll
• Assist in developing event budgets and team goals, monitor team progress towards achievement of established goals, and assist team members in meeting/exceeding revenue and expense goals
• Maintain Blank Park Zoo’s mission-focused planning in all aspects of event conception, planning, and execution
• Complete other duties as assigned

Competencies

• Flexible – Ability to handle a flexible workload with a variety of assignments while also maintaining composure in an environment that can be stressful.
• Independent – Must be able to operate independently, exercise initiative, and demonstrate a capacity for detail and follow-up.
• Positive – Must be a positive, effective team member and be able to establish professional working relationships.
• Communicator – Communicates clearly, both verbally and written. Effective listening skills.
• Critical Thinker – Ability to make decisions while under pressure or solve complex problems that arise daily.
• Efficient – Ability to complete tasks in a thorough but quick manner.
• Customer-oriented – Always exercises professional customer service skills. Interacts with many different types of people and situations. 

Supervisory/Management Responsibilities

Oversees event operations, which includes planning through execution. Recruits and hires event staff and implements training for new hires. Supervises professional-level positions, volunteers, and interns. Serves as Zoo Manager-on-Duty as needed.  

Work Environment

While performing the duties of the job, the incumbent is required to work both indoors and outdoors with exposure to seasonal weather conditions for events, rentals, and tours.  The incumbent may be required to travel to other locations and meetings. This individual may be exposed to computer monitors. The noise level is moderate.  

Physical Requirements

The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to successfully perform essential functions. 

Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
☐ Never          ☒ Occasionally         ☐ Constantly    

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
☐ Never          ☒ Occasionally         ☐ Constantly

Remaining in a stationary position, often standing or sitting for prolonged periods.
☐ Never          ☒ Occasionally         ☐ Constantly

Moving about to accomplish tasks or moving from one worksite to another.
☐ Never          ☐ Occasionally         ☒ Constantly

Adjusting or moving objects up to 50 pounds in all directions.
☐ Never          ☒ Occasionally          ☐ Constantly

Communicating with others to exchange information.
☐ Never          ☐ Occasionally         ☒ Constantly

Repeating motions that may include the wrists, hands, and/or fingers.
☐ Never          ☐ Occasionally          ☒ Constantly

Operating machinery and/or power tools.
☐ Never         ☒ Occasionally          ☐ Constantly 

Operating motor vehicles or heavy equipment.
☐ Never         ☒ Occasionally          ☐ Constantly 
Assessing the accuracy, neatness, and thoroughness of the work assigned.
☐ Never        ☐ Occasionally          ☒ Constantly 

Driving.
☐ Never        ☒ Occasionally           ☐ Constantly

Stooping, kneeling, crouching, or crawling –
☐ Never         ☒ Occasionally          ☐ Constantly 

Reaching with hands and arms.
☐ Never          ☒ Occasionally         ☐ Constantly 

Tasting or smelling.
 ☐ Never         ☒ Occasionally         ☐ Constantly

Vision
☒ Close vision;  ☒Distant vision;  ☒ Color vision;  ☒ Peripheral vision;  ☒Depth perception;  ☒ Ability to adjust focus

Lifting Requirement.
☐ > than 50 pounds    ☒ Up to 50 pounds    ☐ Up to 40 pounds    ☐ Up to 25 pounds     ☐ Up to 10 pounds

Other

Required education and experience

• Bachelor’s degree or equivalent and three years of professional experience in developing and executing revenue-generating events. 
• Minimum of three years of experience in customer relations and event management required.
• Supervisory/management experience required.  
• Excellent computer business skills are required. 

Additional eligibility requirements

•  Must be insurable to drive a zoo vehicle. 
• Must be able to maintain work hours that will serve the needs of the Blank Park Zoo, including evenings and weekends
• Comprehensive understanding of budgeting and accounting principles.
• Must be able to maintain calm and act professionally in all situations such as emergencies and guest interactions.

Licenses/Certifications

• Valid Iowa motor vehicle license
• First Aid/CPR Training
• TIPS Alcohol Training

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

Affirmative Action/EEO Statement

Blank Park Zoo is an equal opportunity employer and gives employment and promotional consideration without regard to race, color, sex, religion, age, disability, disabled veterans, veterans of the Vietnam era, and any other protected class as required by local, state, or federal law. We seek applicants for employment who are dedicated, hardworking, and seek fulfilling employment. In return, Blank Park Zoo offers competitive income, benefits, and an excellent working environment.