When will I receive my membership card(s)?

Your membership card(s) can take between one to three weeks depending on the time of year. The card(s) will be mailed to the designated address. If you purchased your membership online, you may print out a temporary card. When attending the Zoo, be sure to have this temporary card OR proof of purchase and an ID if your permanent card(s) have not yet arrived.

Note: Only the adults listed as “cardholders” will receive a card, so one adult listed means only one card is issued.